If you are not completely satisfied with your purchase from our KTESIOS online store, we would offer you a full refund or an exchange.
You can return any item purchased from the KTESIOS online store within 28 days of receiving your order.
All goods will be inspected upon arrival and we shall inform you within 1 working day if your refund has been accepted. The jewellery items must be returned unworn, in the original packaging.
Refunds will be processed and completed within 14 calendar days.